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WHAT TO DO NEXT

PLANNING A FUNERAL

A Loved One Has Passed? We’re Here for You 24/7

Losing someone you love can be overwhelming, and knowing what to do next isn’t always easy. At Olsens Farewells, we’re here for you 24 hours a day, 7 days a week, offering immediate assistance, compassionate guidance and reassurance when you need it most.

Whether your loved one has passed away at home, in hospital or in aged care, our experienced team will gently guide you through the next steps, explain what needs to happen and help you make the necessary arrangements.

Helping You Arrange a Meaningful Farewell

Arranging a funeral can feel daunting, especially during a time of grief. Our role is to make the process as simple and stress-free as possible, giving you the time and space to focus on what matters most.

Our caring funeral arrangers are qualified grief specialists who provide practical advice, understanding and personalised support, helping you make decisions that feel right for your family and your loved one.

 

At Olsens Farewells, we believe every life deserves to be honoured with dignity, warmth and genuine care. We treat your loved one with the same respect and compassion we would extend to our own family.

With our funeral directors working locally, your loved one remains close to home, within the community they knew and loved.

Whatever you need, whenever you need us, Olsens Farewells is here to help.

The First Few Hours After Loss Often Feel Like A Blur

Our service offering

We have a range of services available to help make farewells special, our team can work with you
to honour your loved one and help tell their story.

Metal Urn At A Funeral

Burial or cremation

Whether you choose a burial or cremation, we’re able to help explain the different options and cost between the two and liaise on your behalf with the cemetery or crematorium of your choice. We also have our own facility – The Bayside Crematorium, and this is an option for your loved one if you
opt for a cremation.

Religious ceremonies

We’ve proudly serviced families from most religious groups, working closely with them to ensure their traditions and customs are respectfully upheld.

Religious Ceremonies

Traditional Vehicle For Farewell Ceremony

Transportation

We have a beautiful fleet of traditional vehicles available for your use and can also organise less traditional transport if you feel that would better reflect
your loved one’s personality.

Flowers

We’re able to provide a wide range of beautiful flower arrangements to best match the atmosphere of your service and personality of your loved one.

Beautiful Bouquet Of Multicolored Roses

Grief Support

Grief support

Our ongoing Bereavement Care Program, delivered by our Grief Support Team, is available to all families who need help adjusting to their loss. Please call us any time to organise a chat.

Frequently Asked Questions

Funeral planning includes choosing the type of service, location, burial or cremation options, ceremony details, and any personalised elements. At Olsens, we guide you through every choice with care and local understanding.

Pre-planning gives you and your family peace of mind, ensures your wishes are followed, and removes pressure from loved ones at a difficult time.

You can start by calling Olsens directly, booking a consultation, or visiting their Sutherland office to discuss your needs and preferences.

Options include traditional funerals, graveside services, memorial services, and personalised farewell ceremonies that reflect your family’s wishes.

No. Whether you choose burial or cremation is entirely up to you. Olsens will explain both options and help you make the most suitable choice for your family.

Yes. Olsens has experience arranging services that honour specific cultural and religious traditions across the Sutherland Shire.

Olsens helps manage all required documentation, including death certificates, permits, and cemetery or crematorium bookings.

Costs vary depending on service type, burial or cremation choice, venues, and extras. Olsens provides clear, upfront pricing and tailored options to fit your preferences.

Absolutely. Pre-planning allows you to record your wishes and arrange logistics ahead of time, easing the burden on your family later.

Yes. From music and readings to themed services and custom tributes, Olsens will tailor the ceremony to reflect the individual.

Funeral planning is deciding what you want, while funeral arranging is the logistics. This includes booking venues, clergy, transport, notices, and handling all the details.

Yes. Olsens can help draft funeral notices, obituaries and guide you on placement in local newspapers and online.

Yes. Olsens can connect families with local grief support services and community resources.

Olsens can arrange all transport needs, including hearses, family transfers, and specialised vehicles as part of your planned service.

As soon as is practical. Some decisions can be made quickly, and Olsens will guide you through the sequence of arrangements with sensitivity and speed.