Olsens has forged a position as a trusted provider of funeral services for more than 75 years, through our commitment to setting the benchmark in service and commitment to complete openness
and transparency in every dealing we have.
Fair and transparent pricing is one of our most important commitments.
Our goal is to provide you with a truly unique experience, but just as every farewell is different, so is the pricing.
While there are some fixed expenses, most costs will vary depending on location, the choice of burial or cremation, religious requirements, vehicle transportation and flower options.
I just wanted to send you a thank you on behalf of my entire family for organising Mum’s funeral. It was a beautiful service and Olsen’s team yesterday were fantastic. Everyone who attended commented on how amazing they were. Paul looked after us perfectly, it was extremely professional but had a real and personal touch. I would highly recommend you to others in the future. I know Mum would have been happy with her send-off.
Lisa from Cronulla, October 2020
I am writing to express our appreciation for the manner in which all your staff assisted us with the recent funeral for our mother.
everyone showed us absolute compassion and care, and we could not have been more appreciative…
…Thank you Olsens Team – once again you have excelled. It is very comforting dealing with you all, knowing you are there to lighten the load. It was just as we experienced for our Brother’s funeral in 2013 – the reason why our Mum decided to prepay her funeral as an exact copy as she was so very pleased with his funeral back then.
I am very sure that if she was looking down on us yesterday she would have been well pleased with her farewell.
Gaye and Barry from Illawong, February 2020
Organising a funeral is a busy and stressful time and we would like to acknowledge the assistance and support provided by the Olsens group. Communications were both efficient and compassionate which made the whole process run smoothly and therefore kept our stress levels at a minimum…
…Please pass on our thanks to all of your staff that were involved.
Stephen and Judy from Balgownie, May 2020
Just a big note on the Team of amazing crew you have on board.
Allison Kenny rang me the next day to arrange a meeting with her that day. She showed wonderful professional grace and patience with me, thank you Allison.
Allison also highly recommended Adam Straney as an amazingly gifted celebrant. And Adam brought it all the way home to make the day beautiful and with ease. Thank you Adam.
On Monday the 16th of September I met Stuart by chance at the Sutherland Olsens Chapel and Stuart was completely caring with my sister and I every time the waterworks would start.
Mitchel was wonderful in changing pictures around for the TV presentation and nothing was a problem or stress for them and they were only too eager to accommodate for our needs to be met with absolute professionalism and grace.
Brie from Miranda, September 2019
To transfer your loved one into our care and begin the process of preparing for the appropriate disposition of their body, the following costs apply.
From the place of death or other location in Greater Sydney. Use of purpose-built, accredited vehicles with fully-trained personnel. 24 hours a day, seven days a week, every day of the year.
Care and preparation
Refrigerated storage of body for seven days from transport into our care (additional charges may apply thereafter). Use of accredited mortuary facilities and fully-trained personnel to sanitise, cleanse, and dress the body.
Certain items are required for every funeral arrangement and the following costs apply. The cost of some of these items are fixed, while others will vary according to the choices made.
Documents, Process and Coordination
Collect and process information, including: Medical Certificate of Cause of Death, Burial or cremation referee certificates, Registration with NSW Registry of Births, Deaths and Marriages (additional changes may apply in circumstances of repatriation to or from Australia)
Making all arrangements for the service, including: Face-to-face meeting (anywhere in Greater Sydney) to decide on the elements comprising the service, Liaising with clergy or celebrant, Advising on coffin/casket choice, Playing AV tribute presentation, Compiling and playing music, Providing memorial book, Creating and organising other service elements (such as flowers, keepsakes, memorial stationery, catering and more)
Using Olsens Funerals facilities for up to two hours, including: Setting up and presenting the service and reception rooms, Coordinating the running of the service, Providing any required personnel, Cleaning (additional charges apply in 15-minute increments where facilities in use for more than two hours)
Using third-party facilites
Coffin or Casket
Purchasing a coffin or casket from the Olsens Funerals range (range includes coffins and caskets constructed from a variety of materials, including fibreboard, veneered timbers and solid wood with different finishes; environmentally friendly options and custom printed options are available; metal caskets are price on application)
Viewing and Embalming
Viewing up to 1½ hours at Olsens Funerals (between 9.00am and 5.00pm, Monday to Friday)
Viewing after hours or on weekends at Olsens Funerals or other location
Providing services for identification purposes (where necessary) and required documentation, including: Attending Practitioner’s Cremation Certificate, Medical Referee’s Cremation Permit
Providing registered death certificate, including a reasonable number of certified copies delivered via registered post
Costs will vary according to the number of locations attended by guests and the location chosen for cremation or burial.
Logistics for Service Attendance
Funeral arrangement at 1 location, including (where the service and the burial/cremation are at the same location): Coordinating logistics, Transporting coffin/casket in hearse from Olsens Funerals to service venue, Providing fully-trained personnel
Funeral arrangement at 2 locations, including (where the service and the burial/cremation are at different locations and guests attend both locations): Coordinating logistics, Transporting coffin/casket in hearse from Olsens Funerals to service venue, Providing fully-trained personnel, Guests attending both locations
Cremation at Bayside Crematorium (owned and operated by Olsens Funerals) or government-operated crematorium, including: Transporting coffin/casket in hearse (or other accredited vehicle) from Olsens Funerals to crematorium, Cremation services, Returning ashes to an Olsens Funerals office (in an Olsens Funerals ashes container or plastic urn, with nameplate)
Cremation at crematorium of your choosing, including: Transporting coffin/casket in hearse (or other accredited vehicle) from Olsens Funerals to crematorium chapel, Cremation and service time (30-45 minutes, depending on the location)
Burial at the cemetery of your choosing, including: Transporting coffin/casket in hearse (or other accredited vehicle) from Olsens Funerals to cemetery, Burial services
To personalise your loved one’s farewell, a range of options are available. Costs will vary according to the choices made.
For 4½ hours, including driver
Provided by Olsens Funerals in-house florist
Provided by third-party supplier
AV tribute presentation
Provided by Olsens Funerals: Up to 20 photos included in presentation, Up to 40 photos included in presentation
Clergy or celebrant
Funeral arrangement at 1 location (where the service and the burial/cremation are at the same location)
Funeral arrangement at 2 locations (where the service and the burial/cremation are at different locations and guests attend both locations)
Funeral and/or Death Notice
Preparing and lodging newspaper notice
Order of Service
4 pages, colour on cover
Olsens Farewells has strong relationships with all cemeteries and crematoriums in the Greater Sydney area
We most regularly attend:
Woronora Memorial Park
Eastern Suburbs Memorial Park
Rookwood General Cemetery
Rookwood Catholic Cemetery
Rookwood Memorial Gardens and Crematorium
Macquarie Park Cemetery and Crematorium
Forest Lawn Memorial Park Cemetery and Crematorium
Northern Suburbs Crematorium
Olsens Farewells not only adheres to all Government regulations but also the codes of the two leading industry associations – Australian Funeral Directors Association and Selected Independent Funeral Homes.
We aim to not only set the benchmark in the Australian funeral industry but to exceed it.
We pride ourselves on providing compassion, understanding, respect and support to all the families we serve in an inclusive, transparent and professional environment. For this reason, we’ve established the Olsens Farewells Charter, as a continued promise to our community to maintain the level of service which you have come to expect from us. For more than 75 years, we’ve continued to evolve to meet our community’s ever-changing needs, and the Charter is
our promise to continue to provide this level of service for many more years to come